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Job #:  503
Job Title:  Solution Architect
Perm or Contract:  Permanent
Date Posted:  1-Feb-2017
Position:  Engineering-Manager
Location:  Mountain View, CA
Area Code:  650
Skills:  big data, customer facing, cloud, Hadoop, Spark, Kafka, Cassandra, Java, Python
Job Description:  Young startup opportunity.
Provide the channel of technical support to customers. This position will provide subject matter expertise in driving the success of our product's technical development and performance optimization of big data engines.

Responsibilities:

- Serve as a customer advocate (voice of the customer) and become a trusted advisor to customers
- Understand and capture customerís technical requirements to build the right architecture in order to fulfill their business objectives
- Prioritize issues in process and manage the overall solution lifecycle for customers (verifying fixes to the product, coordinating delivery, and tracking/documentation of each support incidents)
- Manage the deployment of our products on our POC cloud and eventually at customerís site
- Monitor the success of our POC and frequently collected KPI data (e.g., TCO savings, cluster size, and processing throughput)

Qualifications:

- Bachelorís degree in Computer Engineering and/or Computer Science preferred
- 4+ years of experience working with Big Data engines (Hadoop, Spark, Kafka, Cassandra, etc.) in production
- Experience with customer-facing support for on-premise and cloud environments
- Experience with SQL-based databases
- Experience with data warehousing and relational database architecture
- Solid understanding of cloud platforms, such as Microsoft Azure and AWS
- Strong familiarity with Linux, Windows operating system, and data center networking
- Knowledge in programming with Java/Scala/Python
Job #:  503

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